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"Great location, very big and spacious but stains on the seating were very noticeable and light didn’t work in one toilet TV but no tv remote "

"Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare. "

"Very nice"

"Great location. No internet at all and hot water just for a 1 minute shower."

"The location is fairly close to the train station. The room itself was okay, though not as described. It was supposed to have 3 standard pads and a double. It had 1 standard, 1 double, and a BUNK bed. It was also supposed to have an elevator- a lie. Check in was difficult. You have to call them and then FIND the location and then use an intercom and their English is very limited and the sound is tough. You then go into the building and are called into a back office-- they don't greet you-- and...

"I want to discuss a full refund due to the fact that we didn’t even end up staying at this flat. There were some sort of ticks and insects ALL over the beds, ceiling and walls. It was unsantitary in so many levels. The stairs were flooded and lights didn’t work."

"Property had significant damage, from lights to toilets. Property was not cleaned properly. Only one bed was made. No toilet paper provided."

"Very poor hygiene, light not working, chair broken, loud noise at night."

"I will start with the clear message, stay away! we discovered our room was infested with bed bugs all over the bed head. We did physically see one on our last night, however after we had some rush in our skin since the past days. But after seeing the bed bug in the wall, it all matched. We moved the bed away from the wall and there was a full plague from large to small and thousands of eggs. It was horrific to know we’ve been sleeping in such conditions. And did they do anything to help up?...

"Apartamento exterior con excelente ubicación, justo al lado de la Gran Place y en una zona muy concurrida de bares, pero muy bien aislado. Es un segundo sin ascensor con escaleras estrechas. Llegada autónoma con entrega de llaves a través de codigo. Camas buenas, excepto la supletoria que tuvimos que echar el colchón al suelo. Falta menaje. Sin duda, volveríamos."

"Nice location, Greek restaurants near by, great apartment on 3rd floor, comfortable stay!"

"The property was roomy and had great space. It met the need of our group. The location was close to various things like food, drinks, shopping and transportation. I would book with SmartFlats again. There are a few cosmetic things the property needs to fix or look into for future tenants. The rooms' curtain rods look like they were broken and so the curtains had to be hooked onto the window. They kept falling off. The soap dispensers in the shower also looked like they had broken off. A towel...