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"Booked 3 night stay, arrived to a property that looks to be in disrepair. Rubbish in the garden and overgrown. Opened the door to the accommodation and was immediately floored by the overpowering smell of cigarette smoke. 10mins of being inside the property my clothes stank of cigarettes. The property details clearly show ‘smoke free’ Whilst looking around I noticed what appears to be human ‘snot’ wiped up the wall under the TV. I refused to stay, let the owner know, who apologised and...

"Our check in time was 3pm and although the booking was accepted and property details provided, we were not send the code to access the key box. We messaged the host for the final access details as we were arriving and got no response. We called VRBO who provded details to contact the host directly and also no response. We then recieved a message at 3:45pm (after the 3pm check in time) cancelling the booking due to a 'water leak'. Why the host was checking for water leaks after the time we were...

"A lovely little hut in a perfect location. Check out time is 9am so if we were to return, I think it would have to be for a minimum of two nights as 9am is pretty early so we didn’t even have time for breakfast before we had to clean up and check out. Considering the price and the small space, I think a complimentary addition of bits in the fridge would be good. Lots of places I’ve visited for the same price (and less!) on Vrbo have added in fresh bread, butter, orange juice and even Prosecco...