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"This was my second time staying at The Figo and both times it has been fantastic. The staff are all very friendly and were considerate of the fact we were travelling in a group, so put us in rooms all on the same level. The free happy hour of an evening is a great perk and the common area offers a nice place to relax."

"Elevators, 3 for a boutique hotel, were a tad slow. Escaltors area from G/F to Elevator Lobby seem too dark."

"Love the sea view room. Have enjoyed our stay."

"I booked 2 harbor view rooms. My parents stayed at 2603. I stayed at 2803. The hotel photos online are a bit deceiving as the photos make the room way bigger than it seems. The website should also be updated to say "partial" harbor view. The staff were all very kind and helpful. The furniture and carpet are a bit dated, otherwise in very clean condition. My parents stayed at 2603 and even though it's a smoke-free hotel (I think), it was clear that someone was smoking on their floor. My dad...

"Excellent service. A hidden five star gem in Hong Kong."

"Nice hotel lobby, friendly front desk and concierge. Spectacular view from La Vie 188 bar on level 41. The room has a good view of HK harbour. Only down side is that carpet is worn out and dusty and time to replace with laminate floor. Room furniture also due for replacement. "

"The property needs to improve on the air smell, it wasn't terrible, but you could tell there was something in the air. Other than that it was a good hotel and great staff. "

"The service is good and shuttle bus service staffs helpful and excellently "