Hotel Alexandra

4.5 star property
Luxury Hong Kong hotel in North Point with a fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alexandra

Interior
View from room
Exterior detail
43-inch flat-screen TV with satellite channels, TV
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Breakfast available
  • Gym
  • Laundry
The price is SAR 443
SAR 502 total
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Clover Seaview Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
2 bathrooms
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Diamond Seaview Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Diamond City View Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Clover City View Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

About the neighborhood

Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel near Times Square Shopping Mall
Located close to Sogo Causeway Bay and Happy Valley Race Course, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • Wedding services, a banquet hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 198 for adults and HKD 143 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cafe A

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (9990 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 291 out of 646 reviews" "
Rating 8 - Good. 220 out of 646 reviews" "
Rating 6 - Okay. 73 out of 646 reviews" "
Rating 4 - Poor. 39 out of 646 reviews" "
Rating 2 - Terrible. 23 out of 646 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edwina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Staff are friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hin Chi, Saratoga

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room conditions is good. The coach is large enough for a big kid sleeping on
Stayed 2 nights in Dec 2024

8/10 Good

Siu On, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were expensive and the quality and variety was lacking. We had the Christmas Eve special buffet dinner and the buffet was lacking.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was gorgeous and the breakfast buffet was fantastic. We had adjoining rooms which were small but comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ilya

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Michelle, North Richland Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, affordable and is accessible to the rail station. The staff is very friendly and helpful. I would highly recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Traveled with family
The hotel lobby looks great, however, the rooms were all micro and the hygiene is not the best. There were mosquitoes coming out from the vent everyday.The cleanliness of the washroom needs to be improved.
Stayed 13 nights in Dec 2024

8/10 Good

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby and clean room with waterview. The neighborhood is 4 metro stops away from the tourist area.
Stayed 3 nights in Dec 2024

10/10 Excellent

nat

Stayed 2 nights in Dec 2024

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to MTR Station. Direct bus from airport to hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Louis Ka Sun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and staff are helpful. Service is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Nov 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Tat Hock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located, 10 minutes walk from Fortress Hill MTR Station. Quite a new hotel and the staff were friendly and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Siu Ying

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members who helped us with luggage were super polite and decent. Cleaning ladies were attentive and prompt. We had birthday lunch celebration for our little girl at their Cafe A buffet. The food was great and great customer service. The only complain I had during my 12-day visit was that I had rashes on my skin which I’m uncertain of the cause. The bedsheet and blankets were super clean and I never saw a bug during our stay. Overall I would say 5-star. Thank you
Stayed 12 nights in Nov 2024

10/10 Excellent

SIMON SHUNG KEE

Stayed 6 nights in Nov 2024

4/10 Poor

Xiaofeng, Irving

Disliked: Cleanliness, staff & service, property conditions & facilities
Kind of sticky on the floor, room is too small, does not look like a 4.5 stars hotel, not even 4 stars.
Stayed 3 nights in Dec 2024

8/10 Good

Chun Sang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient with the Fortress Hill Metro station just a walk bridge away. Lots of eatery and bakery around. Staff are helpful.
Stayed 16 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful. Good choice for buffet breakfast evening
Stayed 7 nights in Nov 2024

10/10 Excellent

Chi Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money. It’s clean inside the hotel, and also the room. The shower is excellent too. Very easy access to public transport. Reception staff very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Hwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean throughout the hotel. If you arrive on foot or via public transport, the entrance is not the same as the main entrance. But there’s staff to direct you to the right path. Very convenient for public transport/ MTR. The shower is particularly excellent. Reception staff, particularly Alfred, is very helpful and a big thank you to him. Overall very good value for money
Stayed 6 nights in Nov 2024

10/10 Excellent

Yongxia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Good views and easily accessible by island line transit
Stayed 2 nights in Nov 2024