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"Need to improve food varieties in dinner & room too hot as air cond not functioning well . Extra bed has to be made by ourselves as no service provided. If buffet can be upgraded to omakase with pay will be better . "

"初めて東横インを利用させて頂きました。 部屋も綺麗で、加湿器が常備されているため 冬季は役立ちます！ 朝食もおにぎりがメインですが 具が日替わりなのと、具の量も多いので十分です！ 駐車場も近場で不便無いです。 快適に過ごさせて頂きました。 また機会があれば利用したいです。"

"Great Onsen and breakfast choices Only negative is the room is too warm so I had to turn off the heater and open the window "

"This was a great overnight option as we passed through on our ski trip. Enjoyed the onsen and breakfast. Parking on site was convenient. "

"Great"

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"Wonderful dinner and breakfast!"

"First, the Route Inn chain is equivalent to "Motel 8" or the "Red Roof Inn" in concept. So, this no-frills hotel is not meant to be a full service establishment. With this in mind, this hotel far exceeded our expectations! It is situated steps from the JR Obihiro Station, and there are many restaurants and bars only a couple of blocks away. The staff was friendly, helpful and courtrous, and they maintain the building very clean and updated. Unfortunately, there is no "Japanese atmosphere" and...

"文句なしありがとうございました"

"Friendly staff"

"Great service, great food, and great Onsen! They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast"

"As this is my first ryokan experience, I was very impressed and satisfied with the overall experience. The outdoor private onsen was great. The highlight was the level of service provided by the staff. They were very helpful and ensured our meal adhered to our dietary needs. Would visit again."