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"Good traditional service."

"Right next to the lake, so picturesque even when the lake was completely frozen. The staff were super nice and attentive, good with speaking English too. Onsen was amazing. Definitely recommend. "

"This place is special. The food, the moor onsen, the service. By far the best hotel in the Tokachi area!!"

"I was allowed to check in earlier than the time it starts. The staff welcomed me and are friendly. It doesn't have a smoking space and I was told to go outside to smoke. The hotel staff offered me a pouch for cigarette ash. It is better to have a smoking place in door but they care of their property for cleanliness, which is good. The hotel is conveniently located by the railway station and the limousine bus from the airport makes a stop by the hotel. "

"Great Onsen and breakfast choices Only negative is the room is too warm so I had to turn off the heater and open the window "

"Very friendly and helpful staff!"

"As this is my first ryokan experience, I was very impressed and satisfied with the overall experience. The outdoor private onsen was great. The highlight was the level of service provided by the staff. They were very helpful and ensured our meal adhered to our dietary needs. Would visit again."

"The ryokan certainly has accumulated a fair bit of ages, however, it was relatively well maintained. Onsen bath was great, it Moor Spring as they claimed has the highest level of mineral, great for skin. I love the dinner best, with international as well as Japanese styles cuisine. I managed to secure the a Japanese styles room with open air private bath. The summer has considerable humidity, and ryokan attempted to use dehumidifier to remove the humidity. Overall experience was good. "

"Great"