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"Brilliant hotel. The staff were amazing. Breakfast was an excellent choice. Really enjoyed my night here. One night was too little. Super location for exploring Bologna"

"The hotel was beautiful with gorgeous appointments. My only criticism is that they did not have easy handicap access. I had to go out the back way through the innards of the hotel every time I left. The only other choice was to disturb the staff and have them lower me on the front steps using an unusual contraption. I would have been embarrassed to use that more than I did – only once. They really should have better accommodations for a five star hotel."

"Chosen for proximity to Bologna Central station. Sometimes hotels in these areas aren't the best this was pleasantly positive. Quiet, clean room, friendly and helpful staff. The included breakfast was more substantial than I expected, a nice added value. Recommend!"

"Very nice accommodation in walking distance of Piazza Maggiore, Basilica of San Stefano and other places of interest. Close to shopping and restaurants. We opted for breakfast which was excellent."

"Fabulous breakfast! Lovely hotel."

"Excellent care to the details of my needs, since I walk with a cane (stick.) Built for business and convenience to transportation. Not step-free for with those with disabilities who need more than I required for a stay. (for example: entrance from the street is a high step up, to a revolving glass door. Also, bar/informal restaurant has a few steps up. ) But staff are gentle and immediate in their assistance to manage these shortcomings that keep it from truly accessible by lending a hand or an arm upon which to lean.) ALL staff were excellent! My stay: 4 nights, May 2025 with a wet-shower bathroom, on the 5th floor. Elevators were quick for changes of levels. ( buffet breakfast dining was in the hotel's -1 floor, below street level.) A wonderful front desk person is Andrea, who saw to my quick change of Taxi, a box breakfast-to-go for my last day's needs, and always cheerful greeting. He is a perfect host for this hotel. Housekeeping's wonderful person, Nelle was quick to lend assistance as well as perform all her tasks. She is kind and skilled in handling the hotel's occupants. As a solo traveller, I recommend this hotel, The Starhotels Excelsior, that is geared to groups also makes an individual comfortable and welcome. I arrived by train, was delighted for the easy location directly opposite the Bologna Central Station. Then on departure, by taxi to the Bologna Marconi Airport. Perfectly managed at this busy location of the Excelsior Hotel. "

"The hotel staff were very accommodating and friendly from when the booking was made to inquiries in between to check-in, our stay, then check-out! The rooms were traditional but chic. If you’re in Bologna, the hotel is in a safe location that is walkable to the centre. There are also groceries nearby."

"The staff are so kind and the room was wonderful, thank you for a lovely stay! "

"Great!"