Find Hotels with Hot Tubs in Headlam

"stayed 2 nights for a short visit to Durham and surrounds. Excellent choice of hotel.Newly renovated superior room on 4th floor ,very spacious,clean and bright..No complaint whatever apart from heavy safe placed loosely on floor under desk top.Food in restaurant was very good especially breakfast choices,and staff only too pleased to deal with a couple of awkward requests on our part. Especially Daisy,Dan and all staff we spoke with. "

"Wonderful stay, staff were all amazing special thanks to Stuart on reception for making some arrangements on the night for us very much appreciated we will definitely be back. "

"Lovely hotel great staff comfy mattress just perfect for an overnight stay"

"Lovely hotel, quiet. Added bonus of spa and breakfast and dinner were fab. "

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience. "

"Staff were really friendly and helpful. "

"The staff were friendly. Dining room staff excellent. Food excellent, staff, polite and efficient. Overhaul well pleased. Mrs S M Rae "