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"staff was very welcoming and friendly"

"It's a perfect place. "

"Great for families and cozy beds with a great Onsen! Welcoming and helpful staff. "

"The shuttle is very convenient and the staff are incredible kind and helpful "

"This hotel is so convenient to transportation, shopping, restaurants and other tourist attractions."

"I always come to Richmond Narita when I land in Tokyo from Canada. The staff is very friendly, the rooms are clean and there are great restaurants within walking distance. On this trip, we ate in the restaurant at the hotel which was also a very charming experience. We will come back."

"This place is perfect for the traveler that arrives in the evening and wants to get a bite to eat and then head straight to bed."

"This was the best place to stay at and to start your journey in Tokyo. Plus the bus shuttle are convenient and easy to read. Would come here again.And the breakfast is great. Plus the ATM machine are easy to use. very Friendly staff."

"We liked everything about this hotel!"