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"Very good offering. Lovely reception and bad area. Rooms are a little dated but the hotel is perfectly good and has everything you need. Comfortable stay on all 3 occasions. Bar staff are super friendly and talkative."

"We loved this hotel and the staff were wonderful "

"Excellent stay. The hotel was very reasonably priced and was located in the centre of Worcester. The room was clean, cosy and spacious. The breakfast was ample with plenty of choice including veggie sausages. All the staff were pleasant, helpful and friendly. Thank you for a wonderful 2 night stay"

"Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email."

"Enjoyed the stay, all good "

"Service at the bar yo check in was with a smile quick and easy. Room was small but adequate very clean and bed was very comfortable. Telly worked plus loved the black out blind too. All in all excellent value for money. Many Thanks "

"Lovely one night stay whilst visiting family. Comfortable beds and a nice buffet breakfast. Only improvement would be a slightly larger shower cubicle."

"Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome."

"Everything was to a very high standard the only downside is that in a twin room for the right hand side bed there is no electricity socket or charging point, both are on the left side only which is very inconvenient "