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"Good customer service "

"Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?"

"This small 2 star aparthotel really outshines some of the other 3 or 4 star hotels I've stayed in. They really take care of you and make you feel at home, with complimentary snacks, coffee, tea and fruit in the main sitting room that makes you feel like you're in cozy living room. There's artwork and carefully thought out finishes and touches everywhere. The hostess at the front desk, Adriana, was a gem! She was very kind and helpful with loads of information. The location was great, I walked...

"We loved San Sebastian and found the hotel location very convenient. We are also very grateful for the wonderful help we received from the hotel Receptionist on the day we checked out. Our early morning flight was canceled and ti reschedule we needed a Spanish speaker. The Receptionist patiently spoke with the airline so we were able to reschedule without having to go to the airport. "

"Great staff. Good location for surfing beach. I stayed upstairs in double room so plenty of space and quiet. A/C worked well and was silent "

"Safe & nice place "

"Such a gem! The people who run it are so kind. They gave wonderful local recommendations. The place is spotless and in a terrific location. Wonderful stay!"

"Great location, easy walking distance to all areas. Area felt safe around the hotel. Staff very friendly and accommodating. Personally the only thing missing was tea/coffee making facilities in the room as these are only available in the reception area. "