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Mercure San Sebastian Monte Igueldo

4.0 star property
Bask in family-friendly comfort with helpful staff nearby. Savor local flavors and unwind by the pool for an unforgettable retreat.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure San Sebastian Monte Igueldo

Sports facility
2 bars/lounges
2 bars/lounges
2 bars/lounges
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking available
  • Parking included
The price is SAR 391
SAR 430 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony, View

Privilege, Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds, Mountain View

Standard Triple Room, 3 Twin Beds, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room, 3 Twin Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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SAR 308 total
includes taxes & fees
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About the neighborhood

Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 1 min walk
  • Concha Promenade - 4 min drive
  • Miramar Palace - 4 min drive
  • Reale Arena - 7 min drive
  • Donostia-San Sebastian Aquarium - 13 min drive

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Trikua - ‬4 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Antzara - ‬4 min drive
  • ‪Doner Kebab - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Upscale family-friendly hotel near Monte Igueldo
Located close to Ondarreta Beach and Miramar Palace, Mercure San Sebastian Monte Igueldo provides a terrace, a playground, and a library. Be sure to enjoy lunch, dinner, and Basque cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • An elevator, a water dispenser, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 123 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 24 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • El Torreon
  • El Faro

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10 AM–9 PM.

Is Mercure San Sebastian Monte Igueldo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure San Sebastian Monte Igueldo?

Self parking is free at this property.

What time is check-in at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure San Sebastian Monte Igueldo?

Check-out is at noon.

Where is Mercure San Sebastian Monte Igueldo located?

This family-friendly San Sebastián hotel is located near the beach, within a 15-minute walk of Monte Igueldo and Bay of Biscay. Ondarreta Beach and Concha Promenade are also within 2 mi (3 km).

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 435 reviews" "
Rating 8 - Good. 126 out of 435 reviews" "
Rating 6 - Okay. 50 out of 435 reviews" "
Rating 4 - Poor. 29 out of 435 reviews" "
Rating 2 - Terrible. 8 out of 435 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Traveled with partner
Disliked: Cleanliness
Strange man at barrier entrance, not in any form of uniform and wanted to see our hotel booking confirmation - didn’t explain why. Made us feel uncomfortable. Reception staff not very welcoming. Bath wasn’t clean - found hairs floating in the bath I had run. Bar food was terrible and overpriced. The hotel views are absolutely amazing and the bar seating area is beautiful. Breakfast was lovely with great views but wouldn’t stay again. Very isolated if you want to explore on foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
We did not realize there was an amusement park outside the hotel but the furnicular was an amazing bonus to help us get down into town. The views from the hotel are absolutely stunning and the pool deck is likely the most picturesque pool scene we have ever enjoyed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

10/10 Excellent

Richard, imperial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Ihor, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for those who don’t mind taking taxi back each time after night dinner because the walk to old city is exactly 3km; but awesome promenade walk though! 2.50 euro per person for funicular will get you to and up of shore line conveniently but works only til 8:30 pm
Stayed 2 nights in Sep 2024

8/10 Good

Linda, Bainbridge Island

Traveled with partner
Spectacular view and location. The funicular takes you to the beach and if you love to walk, like we do, you can explore the old city. The room was comfortable. We wanted to swim some laps so we were disappointed the oook was closed in the overcast weather. We had dinner in the bar. The food was good but the staff overwhelmed and service was slow. The house wine by the glass was disappointing given all the great wines in Spain.
Stayed 1 night in Sep 2024

4/10 Poor

Artak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and get a room with a sea facing view. It's truly stunning. Staff was friendly and nice, not overly solicitous. You'll need transportation to get into to town, but the view is exquisite.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Jamee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, the view is breathtaking and the dinner was really good. There is an amusement park at the base of the hotel which would be really fun with small kids. There is also a tran type ride that will take you to the bottom of the hill where the beach is. Downside: The front desk is a bit slow and not always attended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンチャ湾が一望出来るすてきなロケーションでした。 スタッフの方達もみなさんとても感じが良かったです。 朝ご飯のレストランから日の出が見えてとても綺麗でした。 プールも部屋もとても良かったです。
Stayed 4 nights in Sep 2024

8/10 Good

????

Stayed 1 night in Aug 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, view from our room were the best we've ever had. Spectacular meal at the restaurant, loved the art deco feel of the bar/lobby area. Staff were great. Bed was not comfy - very very firm and felt old. Everything else about the hotel was worthy of five stars! But had trouble getting good sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sits on top of Mount Igueldo. Beautiful views. It is far from the beach so be prepared for a long walk if you want to go to the beach from the hotel. Nice breakfast but very expensive
Stayed 1 night in Aug 2024

8/10 Good

Jeannine Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is stunning (on top of a hill overlooking the Atlantic and the town) and the rooftop pool has great views. The inside bar and lounge is lovely with great views of the Atlantic. The views make it. Everything else was good. The restaurant is very good. The service was slow at times. Sometime there weren’t enough staff when the hotel was busy and you had to wait a long time and sometimes orders were very delayed or there were no clean tables at breakfast.
Stayed 11 nights in Aug 2024

6/10 Okay

RAFFI, Dubai

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We only liked the view as the service was poor maybe due to the fact that the hotel was understaffed
Stayed 6 nights in Aug 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All that glitters is not gold. Shower and ac good. Bed ok but defineately hard. Service - I've seen happier people at a funeral and staff per demand is low so both those are on management. Wifi weak and flakey. In room coffee ...instant coffee ....that is 2 star hotel stuff not to mention only 1 regular packet and not replaced. No iron or ironning board available. Just a litany of thing that keep this grand on the surface but less so underneath
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with views
Great
Stayed 3 nights in Jun 2024

4/10 Poor

Stewart

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We arrived to San Sebastián in the afternoon via the bus from Hendaye. We knew the hotel was on top of one of the flanking hills on either side of the crescent beach so was excited to get to the hotel and take in the view – like the pictures. You can take the 16 bus which runs from end to end, we arrived at the base on the funicular that takes you up to the hotel and here is the first problem; you have to pay to go to your hotel. As a guest you get a concession rate of €3 per person return, it doesn’t sound like a lot but given there is nothing to do around the hotel as it’s on the far side of town you would soon spend €10 a day just getting up to your hotel a bus into town. The second issue is that the hotel is on top of an old amusement park, luckily the weather was bad so it wasn’t busy but this itself is a tourist destination so if you just want to go to your room for a nap, you have to go up a funicular with a bunch of tourists who just want to go on the rollercoaster. The view from the room is nice, but to have your window open you can hear the sounds of kids in the amusement park below. It’s a very weird experience. We arrived and even though we paid upfront for 4 days, I asked if we could cancel our stay before we checked in. Obviously, they wouldn’t refund us so we just grinned it and stayed for 2 nights. The hotel is fine, it’s what a commercial chain hotel was back in the late 90s and hasn’t changed much since. It’s clean, facilities are old but nice enough.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views.
Lovely hotel with amazing views over the ocean, the city and its beaches. We ate in the dining room one night. The meal was delicious, and the service from the restaurant staff was excellent. A long walk to the Old Town was worth the effort, although a bus service was available to the end of the road of the hotel. A very enjoyable stay in San Sebastian which we would definitely return to. Our only negative comment was regarding a lack of coffee in the room, just 2 sachets, and no creamer, but just a small gripe.
Stayed 2 nights in May 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Get the room with a view.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
Stayed 1 night in Dec 2023