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"Decor "

"The hotel was amazing!! The staff was so incredibly nice and the beds were so comfortable!!!! We definitely will be staying there when we visit Pittsburgh again!!!"

"Very nice and convenient to downtown attractions. "

"Beautiful old hotel with lots of charm! Beautifully decorated for Christmas and really enjoyed the local school choir that performed in the lobby on Friday the 20th. The staff was very friendly and accommodating. The room as quaint with a comfortable bed and great water pressure in the shower. The hotel was a short walk from the outdoor Christmas market, skating rink and the Cultural District. The only comment for improvement would be the customer service of the staff in the coffee shop. The were fine, but not at the same level of friendliness and service of the other restaurants in the hotel."

"This place was great "

"I have stayed at this hotel many times and have always enjoyed it and plan on coming back, the only issue we had (and was the 1st issue we've ever had) was the hot tub was broken, other than that it was great!"

"Perfect for our needs."

"Friendly service and close to ppg "

"Room was perfect and the staff were extremely nice. We visited during their construction but were made aware with plenty of time and all accommodations were made available to reconcile any issues. "