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"The staff were lovely and helpful "

"We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍"

"A smart hotel, with pleasant surroundings. Food in the restaurant was excellent, and very reasonably priced. The planes to and and from Stansted were regular, but we were aware of this before our stay, and it didn’t cause us any issues. "

"Staff, welcoming, helpful & gave excellent service Building clean and modern apart from scaffolding all very good Room, very clean & comfortable Will definitely use this chain oof hotels again Thank you Harlow "

"As a solo female traveller, I particularly liked the friendliness of the staff - from check-in to dining - and I felt very safe there. I had a very good experience throughout."

"The room was clean and very spacious. "

"Only 10 min drive to the airport Very good price. "

"A beautiful rm with cyan curtains, a quick check in, a nice breakfast which starts at 4 am!"

"Went for an executive room, which was big but dated and needed a new carpet it was great. Best of all was the shower which was perfect 👌 "