Find Luxury Hotels in Gouves

"The Hotel location was good. The hotel was clean & high class. The staff were very nice. The breakfast was great. I thank them for their hospitality "

"Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too "

"In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis."

"Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too. Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful "

"Very clean and comfortable room. The livingroom with several seating areas and large screen tv was a big hit for us. The buffet breakfast was amazing. So many Cretan savory and sweet food that we might not have had if it weren’t for this breakfast buffet. Every staff member that we met was friendly and helpful. It was a great hotel to stay in Heraklion."

"The management and staff made this one of the most memorable experiences we have had in a hotel,the chef Petros was amazing his food some of the best we have had this accompanied by the wait staff Tonya,Evi,Manos and Soula who could not have been more helpful. Overseen by Mr Apostolos who runs such a great team my thanks to them all for making our stay such a great experience."