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"It was our 2nd time at the hotel . This time we brought two friends for a long weekend. We paid extra for half board . The food is always 10/10 . Choices are excellent. Breakfast is always excellent. Swimming pool, jacuzzi was amazing , came out totally relaxed . Staff are amazing, super helpful and always happy 10/10 . We stayed In a garden room . Everything you need is there in the room . 10/10 ( I would ask for more milk for coffee though ran out ) . We plan on going back in May for along weekend with our friends again . Well worth the stay ."

"Excellent stay "

"A very welcomed arrival, receptionist was lovely and pleasant. Couldn’t have asked for more, the rooms were perfect, we were given a free upgrade to a newly refurbished room which was a lovely unexpected extra and very welcomed. The spa was great, and the food in the restaurant was well above average, all expectations were truly exceeded. Would definitely recommend! "

"Restaurant was closed throughout, so manager gave us free breakfast every day - excellent customer service. Hotel well located for bus stops and train station. Friendly staff. Only criticism is allowing smokers to cluster outside the front door - gives a very bad impression, and floor is strewn with cigarette butts."

"Everything as you would expect. Lovely chexk in staff."

"We were upgraded to a beautiful room when we arrived. We were suposed to stay in another hotel and they moved us here the night before. We had a lovely relaxed stay and the breakfast was very nice. "

"Never used Dragonfly (Suraya) hotels before so was not sure what to expect. The reception was warm, welcoming and could not be more helpful My room was large (executive), warm, cosy with a great sized bed that was really comfortable The food was good, great choices, fresh and delicious, shame i could not put on room or open a tab. Spirit drinks were limited in choice. All in all a great stay and would look to use this chain again through the East of England"

"Lovely "

"Great"