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"Before arriving I was in email contact with Joseph, the concierge whom answered every question, arranged a van from the hotel. During the trip our companion broke her wrist and was ambulance driven to the hospital where her and her husband sat in Limbo for 4 hours. I called Joseph whom explained while healthcare was good in Malta, the state run hospital was short handed and could be a full day disaster; instead he suggested a private hospital we switched to whom triaged, xrayed, diagnosed and cast her arm in 2hours total! Joseph made a bad situation so much better. Sunny and the breakfast staff were stellar as was the maids, grounds keepers and Amy in reception whom we purchased a very fair priced upgrade for the room. We have traveled all over the world and this property was perhaps the best we had ever been. It wasn’t the fancy stone, spacious rooms, beautiful pools though they were certainly present; it was the people who made the difference. I will take the accounts of my experience back with me to North East Ford as the Dragonara exemplifies everything we stand for. Lann Rubin II Founder North East Ford North East Service Center"

"Everything was perfect.Highly recommend!"

"Best resort ever! Also great food and updated accommodations. So luxurious we could live there! Lots of toddlers at the pool and in the hot tub though. "

"Fantastic stay, exceeded our expectations, we will return, great value."

"The breakfast at the facilities is excellent. Really enjoyed the perk of executive club with daily Tea and Coffee availability with nibbles. David, at the bar was very good! "

"From the moment we stepped into The Grand Hotel, it felt as though we’ve entered a world of elegance, comfort, and unparalleled hospitality. Every detail, from the grand architecture to the warm smiles of the staff, exuded a sense of refined luxury. The room was nothing short of spectacular—a perfect balance of classic and historic charm! With breathtaking views from the balcony, and meticulous attention to detail made it feel so dreamy. And waking up to the soft glow of sunrise streaming through those balcony sliding windows was a moment of pure joy. What truly sets The Grand Hotel apart, however, is the service. Every staff member went above and beyond to ensure our stay was flawless. Their genuine kindness and attentiveness made us feel not just like a guest but truly at home. The dining experience was another highlight—each meal was a masterpiece, blending exquisite flavours with artistic presentation. The overall hotel’s ambiance, whether in the elegant dining area and the indoor swimming pool was stunningly pleasing. Staying at The Grand Hotel Gozo, was more than just a getaway; it was an experience of beauty, comfort, and heartfelt hospitality. It’s a place where memories are made and where guests leave with a sense of gratitude and longing to return. I cannot recommend it highly enough and look forward to my next visit! "

"Wonderful stay! "

"The view across the bay is beautiful and the room service and mid evening turndown service is impeccable."

"10/10 - FAULTLESS I celebrated my 29th birthday here over a weekend with 22 friends and the hotel accommodated to every single need I requested. They went above and beyond for me, the treatment and customer service I received was like no other. It truly was a faultless trip and that’s down to the efforts of all the staff, but in particular Martina!! Thank you again! Xx"