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"Staff were super friendly and helpful."

"Excellent staff service and good ambience, will visit next year - keep up the good work"

"Head of concierge Sopry was amazing sorting everything out. Allen was at the airport to take us to the hotel and was also very helpful. "

"Comfortable, clean, safe. Very attentive and friendly staff."

"Thank you for showing your hospitality/"

"Hotel was ok but I received room on lowest possible floor and with main road outside. Absolutely not happy 😫"

"BEAUTIFUL ESCAPE. "

"We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level."

"Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again."