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"I recently stayed at Mena House, a hotel known for its outstanding service, which is why I was surprised by a disappointing experience with one of the garage security staff members. The security person “Ashraf” spoke to me in a very rude and loud manner, which felt unprofessional and unsettling. Additionally, after making me pay for parking, he handed me a piece of paper instead of an official receipt. Aside from this issue, I must say that the rest of the staff I interacted with inside the hotel were friendly, respectful, and attentive, meeting the high standards Mena House is known for. I hope the management can address this issue to ensure that every part of the hotel experience remains as professional as expected. "

"Fantastic stay, wonderful staff"

"While the property is fantastic, with many dining options and facilities, it is the staff that make the four seasons nile plaza exceptional. I would highly recommend this property and will definitely be staying here again when visiting Cairo."

"Service is superb , staff are very friendly supportive and always smiling, I would like to register a mark of appreciation to the duty manager for his extended courtesy "

"Amazing staff, amazing room. Love it."

"The hotel was nice but no other services were given to me."

"Traffic loud from outside room. Bathroom door handle problem. They fixed it immediately. Staff very nice! "

"Best hotel in Cairo "

"Amazing Nile view . Staff members were very helpful "