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"The service was very friendly and helpful. The room was clean though the power (Room 6 bed 4) did not work. The comfort could have been improved by adding privacy curtains or similar. However, it was comfortable and reasonable value overall, and I would stay again "

"I loved staying at Jacob's Ladder. The rooms are gorgeous and the owners are fabulous. You can walk all over Falmouth from this location. The pub is fun and family friendly. The food is great. My room was very quiet. I'll definitely stay here again!! "

"Another brilliant YHA offering great value for money. I stayed in a private room that had a fantastic sea view and everything was spotlessly clean. Staff were friendly and welcoming and the optional breakfast is worth it and has a lot of choice. Location is at the top of a steep hill but only a 5 minute walk to the harbour. "

"Basic room as advised Paid upfront but they asked for payment on arrival! Food on site OK Issue raised with staff who didn't really help "

"Excellent place for family"

"The hotel was very good but the service from hotels.com was disappointing. We had book a hotel in st ives and it was confirmed but when we reach there the hotel owner said it was cancelled weeks ago and hotels.com still confirmed our booking. When I asked for refund they said I haves to book new hotel through them or I don’t get a refund. All the hotels were way too expensive I had no choice but the To take hotel 40min drive away from st ives. The customers service from hotels.com was very poor,...