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"This hotel has stunning Art Deco decor,very competent & friendly staff,rooms very comfortable if a little too warm & no window to open for a bit of fresh air but everything spotless,we would definitely stay here again & recommend it "

"I travelled from Newcastle and stayed here for my birthday - we had only heard of the hotel on the YWP website when booking an experience. The hotel was really nice, really clean and the layout was really nice (like little pods before entering the hotel with little shops, bistros, restaurants etc made it feel like a holiday resort.) The reception was another pod, the staff were really lovely and they had a little essentials shop too which was a really nice touch for toothbrushes and other things you may have forgotten. The floor our room was on also had an ice dispensing room, where there was also a vending machine for snacks. Our room was simple but really nice, and at a good price. The only thing was the safe didn’t work, they said they couldn’t fix it within the day but did still offer to lock our belongings in their safe behind reception. We had tea in the bistro the food was really nice, breakfast was in the same place and again, it was really nice and worth the money. I will definitely visit here again and can’t recommend enough. "

"The staff on reception were excellent and the customer service was exemplary compared to other similar hotel chains, friendly and very helpful"

"Fabulous location, beautiful rooms and lovely staff."

"Had a great weekend break with family. Very helpful and welcoming staff. Used the steam room and jacuzzi to relax after a long drive. Great choice of breakfast including gluten-free options. Not walking distance to shops but only a short drive away. Definitely recommend it and would stay here again."

"There is an Irish lady who works here we’ve been coming for a few years now and I should know her name but would like to say she goes over and above do friendly my granddaughter loves looking for her she loves chatting to this lady at breakfast lovely lady would definitely come each year and we have recommended your hotel to numerous friends and customers were I work at lovely hotel "

"We loved the feel to the whole place and the staff were very pleasant. The food was good and particularly the breakfast and breakfast service was excellent. The windows in the bathroom weren’t lockable. "

"Excellent stay, staff really pleasant and helpful "

"Wonderful food, very nice staff, excellent room with huge tub and separate shower, excellent bed."