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"When we arrived, we were told that they did not hold a booking for us, as Expedia had cancelled our booking!!. It took over 4 hours for the hotel, myself and a guy from Expedia in the USA to semi resolve the issue. The hotel were wonderful, Expedia were blatant liars as they told the hotel that they had informed us of the cancellation, and had booked us into another hotel. Shame on you Expedia!! As the hotel had restricted accommodation left for our visit, we had to rearrange via Expedia to stay in another hotel for part of our stay. Unlikely to be using Expedia again which is very unfortunate as we have used them on numerous occasions over the years."

"Just like it here. 8th time now. Just for a break. "

"Everything was fabulous. Friendly and efficient staff. A gorgous room with balcony. Beautiful surroundings. "

"Clean and modern room, good service at reception, great location. "

"The hotel exceeded my expectations. They have done an excellent job of providing comfortable rooms while maintaining the character of the prison. The double cell room I had was a large room with a comfortable bed and with ample storage for a suitcase. The breakfast was excellent with the hot items cooked fresh to order."

"Very kind service"

"Excellent stay with family. Thanks to the staff."

"Stayed one night for a short break, it was very comfortable and so clean. The staff were very helpful at storing luggage for us and very friendly and polite. Very central for everything in Oxford but room was still nice and quiet. Would definitely recommend and stay again. "

"A great stay, bar staff accommodating and friendly. initial welcome could have been more clear, lady was quietly spoken and there was a lot of noise from wedding party gathering in main lobby. Clean and pleasant "