Find Business Hotels in Ettukala

"Really poor service – manager had no idea we had made the reservation through Hotels.com or what Hotels.com even is… It took a hour of the manager calling someone outside the hotel and looking at the reservation confirmation ion my phone before we were able to check in. The room was really dirty and I feel I have pretty low standards. There were quite a few hairballs in the room and in the bathroom. Hotels.com reservation said the room included airport transport. The hotel staff had no idea...

"Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was...

"The fridge and the TV in room didn't work, the pool was green, the bar photographed on their web site is closed and has mould growing up all the the walls. We had to sweep many cigarette butts away from the landing outside our front door, most of the pot plants around the property have long been dead, I could go with more on but you get the picture."

" Hotel itself from the street is looking good. Rooms could do with an update. Staff is really friendly and helpfull. Next to the sea which is quite handy as only 2min walk and swimming in the sea. Swimming poole is clean. All good. Need to chech air con as some rooms it did not work. Overall good location "

"Hotel located on a beautiful beach. But area outside hotel is not very conducive to exploring. "