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"This is a grand hotel well maintained, clean and friendly. Large comfortable rooms. Unlike other Grand hotels I have stayed at, The Imperial still maintains the original high standards of the Grand Hotel. Prices are very reasonable in low season with great views across the harbour and easy walking distance to the town centre"

"Lovely room staff lovely restaurant excellent "

"Very good stay in a comfortable hotel. Service was great. Couple of things - I felt the dinner menu could be a little more extensive, the check out time of 10 am is a little early. But generally a great stay. Ps I should have mentioned this at check out but the sink plug in room 102 sticks closed 😎"

"The person that met me seemed very disinterested. The room they gave me didn't match the pictures on Hotels.com. It was tiny, I wouldn't have booked it if the pictures had shown the correct room. The shower didn't work. The person seemed unconcerned, just said a guest had broken it and there was a bathroom down the hall. The bathroom down the hall looked like someone's personal bathroom, with toothbrushes, lots of personal toiletries etc. The person didn't offer an alternative room, even though...

"The hotel is very handy from the railway station. The bar area was a delight to relax in, with the chap playing the baby grand. The chairs are comfy but low for eating from (for me 5'4) The restaurant is colourful and the breakfast was good. I was in a room at the back of the hotel and the decor was simple, the room was fine though (i like the old furnitire) and warm enough for me (im a cold person) but maybe a little overpriced. The front rooms , with the views, may be more worth the...

"We had a junior suite and it was lovely. Fantastic sea views. Would def stay again. "

"Always a pleasant stay at the Grand "

"Didnt stay due to my wife being rushed into hospital the day we should of arrived phoned them on the evening to tell them we wont be comonig no answer . Phoned nxt day and they said thats fine we'll speak to manager no reply for a day then phoned back they said the same we will speak to manager and while all this is going on they charge me for the room i didnt stay in and a week later still waiting for that phon call"