Find hotels near El Cedro, San Cristóbal de La Laguna from SAR 181

"Nice hotel! "

"We had a fantastic 1 night stay with half-board and enjoyed the spa facilities. The room is big and comfortable with good views. Dinner at the restaurant was pretty good, some dishes better than others, but a shame they charge you for some filtered water - it should just be included as part of the 3-course meal as a minimum. Breakfast was very good."

"This hotel is beautiful! It is beautifully decorated. The staff is amazing and super helpful. The hotel is in the center of everything, right next to restaurants and stores and within walking distance of museums and parks. The rooftop bar with a pool is a wonderful bonus. Overall a wonderful place to stay. I highly recommend it."

"Lovely hotel near the centre and across from a lovely park that has two great cafe/bar. Hotel was spotlessly clean and rooftop pool area a great bonus ."

"A great apartment with a beautiful view!"

"Excellent stay in very comfortable well situated hotel. Our executive room was huge and the rooftop pool a bonus. We had the half board which was tremendous value, breakfast very good, dinner had a limited choice but everything we ate was very good quality. "

"Excelent"

"Absolutely horrible stay, disgusting stay & even worse service. Should have know this was going to be a disastrous stay the night before, the property manager emailed stating there was a plumbing issue with the upstairs bathroom but was hopefully getting fixed. At this point I should have said we were cancelling & to refund us! We checked in & there was sewage smell which the plumbers came to try & fix but the smell was there throughout our stay. The pool was dirty, they claimed it wasn't.The fountain that is nicely shown on the pictures was switched off for most of our stay, apparently as it was too noisy for previous guests. I dont understand this as it only runs for 15 minutes after you press the button. Anyways, this only worked for 2 days. Although the listing states you can pay €30/day to heat the pool, you cannot as it doesn't work. I asked for a refund the first day & was told I could only get 15% back.If I wanted to make further complaint I had to wait 48 hours as the next day was a public holiday. I was told that i "chose" to continue staying at the villa, but if you're checked in & only being offered15% of nearly €1500 what should i do. We spent little time in the villa because of the smell. When we checked out they said a parasol's stitching was ripped & a freezer drawer cracked so were charging over €500, we didn't do any of this. Villa is extremely dated, many things don't work or are broken. This villa is a con & simply do not book. AVOID!"

"First impression externally...the property is very nice, in a quiet area. Due to delays at the airport the host agreed to leave the key for a contactless check in. Upon entering the property it looked nice on the upper floor. Inspection of the kitchen found to be well equipped although musty mould smells in all cupboards. The bedrooms are well position on the lower floor but cobwebs and loose fittings visible.The bathroom was filthy and toilet very stained....don't think it has been cleaned properly for a long time. I did contact the host who offered to send a cleaner to resolve but we had already settled in and this would cause disruption I opted to clean it myself. Also the TV was missing in the main bedroom and bath panel hanging off. The photos on the advert are old and a tad misleading of it's present condition. We stayed 11 nights and no mid stay clean or bed linen change was offered. We have had both these on shorter rentals. In general we had a fabulous holiday regardless, the location is rather isolated but we knew this and hired a car so it wasn't a problem. Was a good base for exploring northern Tenerife. The villa would be fabulous with a bit of a refresh and a good clean."