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"We are Americans visiting Bulgaria for purposes of an international adoption. We’ve actually stayed at this property multiple times because of the hospitality. I highly suggest this hotel, its classic Bulgarian style is unmatched and staff is super friendly."

"Very nice and comfortable stay!"

"Very friendly staff and a good location for seeing Sofias attractions"

"Great location, good value, highly recommend"

"Almost all of the staff (Alex, Ava, Vanya, director of breakfasts) was terrific with the exception of one receptionist, who was sullen and unresponsive. The hotel is centrally located -- across the street from the opera, which we attended -- and not far from the important sites. Breakfasts were wonderful."

"The staff on reception were wonderful! Rooms were nice. Tram not far . "

"Lovely hotel "

"I come here fairly regularly for one or two nights and I usually have a very comfortable stay. The front desk staff are cheerful, welcoming and efficient. There's a good breakfast too, included in the room rate. The hotel is very conveniently located for the main train station, long distance bus station and metro."

"I stay at new room. Very nice and comfortable"