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Sofia Balkan Palace

5.0 star property
Savor local flavors at the restaurant then take a stroll through the nearby gardens Explore historic landmarks like Alexander Nevski Cathedral while enjoying all that this city has to offer.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofia Balkan Palace

Reception
Property grounds
Terrace/patio
View from room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Housekeeping
The price is SAR 436
SAR 488 total
includes taxes & fees
24 Jan - 25 Jan

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hair dryer
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

Executive Suite with King Bed | Living area | Flat-screen TV

Executive Suite with King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hair dryer
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Front of property

Grand Hotel Sofia

Pet friendly
Restaurant
Air conditioning
Gym
9.2 out of 10, Wonderful, (1001)
The price is SAR 420
SAR 470 total
includes taxes & fees
2 Feb - 3 Feb
Grand Hotel Sofia

About the neighborhood

Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000

What's nearby

  • Sofia Central Mineral Baths - 4 min walk
  • Bulgarian Parliament - 12 min walk
  • Alexander Nevski Cathedral - 14 min walk
  • Sofia University - 16 min walk
  • National Palace of Culture - 18 min walk

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel near Sofia Central Mineral Baths
Located close to Church of St. George and Alexander Nevski Cathedral, Sofia Balkan Palace provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Stardust restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), laundry services, and wedding services
  • A vegetable garden, ATM/banking services, and an elevator
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 241 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Baby baths, coffee/tea makers, and daily housekeeping

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 21.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 23.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Shopping mall
  • Shopping

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (13563 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 59.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.67 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 21.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Is Sofia Balkan Palace pet-friendly?

Yes, Sofia Balkan Palace allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Sofia Balkan Palace?

Self parking is available for EUR 21.00 per day. Limited spots are available.

What time is check-in at Sofia Balkan Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofia Balkan Palace?

Check-out is at noon.

Does Sofia Balkan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Sofia Balkan Palace located?

Located in Sofia City Center, this hotel is within a 5-minute walk of Church of St. George and Sofia Central Mineral Baths. Bulgarian Parliament and Alexander Nevski Cathedral are also within 15 minutes. Serdika Station is only a 2-minute walk and Lavov Most Station is 12 minutes.

Sofia Balkan Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1002 reviews" "
Rating 8 - Good. 308 out of 1002 reviews" "
Rating 6 - Okay. 106 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but nothing like the Expedia picture of a Junior Suite. It had a balcony but that was up some steps so you couldn’t see the view from the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

anthonyE, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

2/10 Terrible

DAHIANA, Ocean Springs

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I have to wait 3 hours and 45 minutes for my room to be ready. I’m sure they have cameras on my room and they are extremely rude with American people. Do not go there.
Stayed 1 night in Dec 2024

10/10 Excellent

Stanislav

Traveled with group
Great location
Stayed 2 nights in Dec 2024

2/10 Terrible

LAURA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful properly well located. Awful dirty, we had to asked 3 times each day to have our room clean- always half done. The floor was so dirty you could see the spots. We got upgraded to a “suite” the bathroom door did not work could not close - and they claim the latch was broken and could not be fixed! The hall rug even disgusting. Really sad about the hotel experience for such a nice properry
Stayed 3 nights in Dec 2024

8/10 Good

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a great effort for Christmas with decorations for the children. Breakfast was lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was been in Sofia first time, and the Balkan Palace actually excellent place to stay in The stuff, rooms dining- everything was been perfect!

8/10 Good

Alessandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Nikola, Washington

Liked: Cleanliness, staff & service, amenities
Great hotel in the middle of everything
Stayed 2 nights in Dec 2024

8/10 Good

Paul, Nottingham

Liked: Cleanliness, staff & service, amenities
Old world style hotel with beautiful rooms very close to Serdica metro and major sights in Sofia. The square outside is being refurbished with a little noise discernible during the day. Otherwise, staff efficient, attentive and pleasant. A comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Tal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing!! And the breakfast was amazing too
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Peter, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness
Taxi cannot stop in front, but some distance away. No heating in room Very convenient location for walking to see all the major sights
Stayed 1 night in Oct 2024

8/10 Good

Ram

Central location
Stayed 2 nights in Oct 2024

8/10 Good

Ram

Traveled with family
Liked: Amenities
Location is great. Service not so much
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Keith

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is very convenient to walk around Sofia, shops, sights, restaurants etc. The staff are friendly and helpful. It is let down by shoddy room cleanliness and servicing. Basic supplies were not always replenished. And the rooms need more thorough cleaning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andria

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
perfectly located for shopping, dining and visiting main churches and museums.
Stayed 1 night in Oct 2024

10/10 Excellent

Andria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location withing the walking city, restaurants, stores, museums. Definitely will use on my next trip to Sofia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 2 nights in Oct 2024

2/10 Terrible

Natalie

Traveled with partner
Disliked: Cleanliness
The hotel is not a 5-star property. Our room wasn't cleaned, the bed/towels were not changed. No apologies. Even though it was renovated but looks dirty maybe because they don't clean well enough. Considering it all it's overpriced. I will not stay there again. There are other, much better options in the area
Stayed 1 night in Aug 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very classy hotel. learning how to operate light switch was a challenge, but that is part of the fun of traveling.,
Stayed 2 nights in Oct 2024

10/10 Excellent

Maisie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 1am but there was still staff to check us in. The property itself is presented well and we had a little balcony with amazing views of the palace. The location was fantastic with many dining options close by. The breakfast was excellent and we will definitely stay here when we are back in Sofia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albena

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024