Find Resorts & Hotels with Spas in Downtown Shanghai

"Much thanks to Johansson and his staff, who provided warm, friendly professionalism during a busy and challenging time. Thanks also to Steven at check-in, and the entire staff at the gym, lobby, and 17 for the gracious service."

"The staff there are super responsive and helpful. The location is super awesome. "

"We had excellent stay at Pudong Shangri-La, the staff are very friendly and helpful. "

"Beautiful property on the Bund and conveniently located for walking to the many touristic places in Shanghai. Breakfast was amazing with many options and great tasting. Staff was friendly and courteous."

"Beautiful place, very clean, great room, well organised hotel, 99% of staff very happy to help it was fantastic to see, only one morning chief grumpy & rude however it’s no reflection on the rest of the staff they were fantastic. Reasonable choice of food for dinner however the steak we ordered was tough which should not happen in a classy place like the Grand Central Hotel plus the beer a little on the warm side and red wine should not be chilled in fridge only kept on the self. Nowhere is 100% perfect, overall we loved the place and will return to stay again soon."

"Amazing hotel. Great pool and gym. Communication in English was difficult but everyone was very welcoming and friendly. The area isn’t that lively at night but still a great stay at the views are great. "

"WOW WOW WOW What an Amazing Sevice, everything else is as a high end 5 star hotel should have, but we have never experienced the service we received at this hotel, honestly the service should get 10 stars - Rosy took so good care of us, absolute amazing. The hotel is located together with the ifc mall (best in Shanghai), and right next to the 3 tall buildings."

"Nice hotel, great housekeeping services and amazing location. The bigger rooms are pleasant. "

"The location was great, the hotel nice, clean and well connected "