Hotel with a Concierge in Thiruvallur from SAR 118

"I had booked this hotel for my parents and uncle/aunt. When they reached the hotel, the receptionist/manager said there was no booking. This was a pre paid booking. When I tried to talk to the manager, he refused to talk to me. When I called hotels.com agent and when she tried to do a three ways call, the manager yet again refused to talk. THE HOTEL WAS NOT OVERBOOKED, as the manager said he was willing so sell the rooms to my parents. Also there is no AIRPORT SHUTTLE, as mentioned in the...

"Lack of amenities, also there were not many options for breakfast or even normal food, also there were no tea or coffee packets present in the room, because of covid norms (as they said), but I assume Rs10 per room won't save their expenses. Also drinking water should be packed bottles in these covid times. "

"Good"

"It is a decent hotel and there is a few supermarket opposite the hotel. You can buy some groceries there. However, the traffic is quite bad during peak hour. "

"Booking thru your portal was not honoured by Mars hotel. We had called you to refund the payment we made to you. But we are yet to get the refund."

"Great ambience - swimming pool was good. Had fun at the jacuzzi. However, no massage facilities for women. No facility for swimming costume as well. But there were many positives. clean rooms, ac worked well ,friendly staff. Food was tasty. Good choice for a quiet, relaxed stay. My family enjoyed the experience immensely.will definitely recommend to people looking for a pleasant short stay. Trips to Kanchipuram and Mahabalipuram are also possible and well...

"Rooms are as per the budget and had a pleasant stay."

"Great"