Resorts & Hotels with Spas in Mardin Province from SAR 167

"Nice hotel to stay in Mardin, the staff in hotel are so friendly and always ready to help with nice smile and the hotel is clean, special thanks for reception staff Kemal, Aziz, Ersin and Berivan and Ayman in lobby cafe and the security name Ramadhan helped me to get the bus to the airport and the house keeping staff, this all staff who make the hotel great to stay with high quality and comfortable, i'm really appreciate for all this people and all the staff in this hotel :)"

"unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here."

"Highly recommended no complaint."

"Doesn’t feel like a hotel. Too expensive for what is offered "

"We had a lovely stay. Breakfast was okay. But definitely worth the stay."

"Disappointing, given that this is an expensive hotel! They switched our room for a horrible smelly one, and blamed it on Expedia booking ( don't believe it for a second) and one of the manager was incredibly rude. Trying to be a luxury hotel but not quite getting there. Parking nearby difficult, no one to assist with bags, breakfast mediocre. poor lighting in rooms, bad internet, terrible bathroom plumbing."

"Very comfortable, clean hotel with a great service from the friendly staff. Delicious breakfast. Great location in the old city, but there is parking nearby as well. "

"My friend and I visited Mardin during a snowstorm. The hotel and staff exceeded our expectations. In short they were very accommodating and hospitable….. They were extremely helpful with parking and retrieving our car during deep snow conditions. The room was very comfortable and I loved the restroom with big shower. The views from the room was amazing. The hotel itself is decorated beautifully… but truly the gem of the hotel is the GM. We shall be returning again and again. "