Hotel with a Concierge in Malacca from SAR 99

"1) Hope to have more accessible features inside bathroom. Floor is slippery. 2) Room aircon seems to be non-adjustable. Extremely cold at night. Feels stuffy when aircon is switched off. even got mosquitos. 3) Variety of TV channels seems better than when we last visit 2-3 years ago. Room service staff is considerate to put more bottles of mineral water for us . 4) Conciege staff are helpful when assisting us with the luggage and my mum who is with wheelchair. Thank you l, Hatten Hotel! "

"Generally, ok. Service was good. The daily breakfast spread hot section changes everyday which was refreshing. However, the wall paper was kind of old and peeling. Canndo with a refresh."

"Excellent location, quiet but walking distance to Jonker Street."

"Quite an old property. Hence didn’t impressed me much. The rooms has an old musky smell like any other hotels which were old. One of the lift was faulty when we were there, but no signs were put up. We waited long time to get to our rooms during peak hour. The hotel staff were helpful and kind when we asked questions. I liked that the hotel employed staff with disabilities, giving them a chance to be more independent. "

"Quiet and comfortable room."

"Wifi is abit slow. And bathroom corners are moldy. Overall the rooms are clean but furnishing is run down."

"Nice location and great people who work here. Comfortable rooms and nice pool. I would stay here again because the price is right. "

"No towels in both connecting rooms. After 5 requests still did not send to rooms. Finally instructed counter staff to hold the towels so we cld collect after dinner"