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"We are a party that booked 3 rooms at Kai Aso for 2 nights. Whilst the English speaking reception staff were always helpful, unfortunately one room, No 11, was totally inadequate & substandard. Room floor heating was not working both nights. Whilst the room temp showed 30C, it felt like 20 max 23C. It was very cold both nights, outside temp dropped to 0C both nights. For the first night the staff provided a heater and the second night another one was added. Third day morning, the heating for...

"Nice and friendly staff, great food and environment "

"夜中に何か足を這っていると思い目を覚ますとゲジゲジでした。最悪！ 宿の送迎では荷物を持とうともしないし、近所のおばさんが手伝いに来ている民宿みたい。"

"温泉にこだわってる感じがありました。いろいろなお湯を堪能しました。夜は満天の星空を見ながら、時間を忘れてのんびりできました。"

"very cozy Japanese traditional inn with friendly and attentive staff."