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Kamenoi Hotel Beppu

3.5 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Photo gallery for Kamenoi Hotel Beppu

Down comforters, in-room safe, desk, blackout drapes
Sauna
2 restaurants, breakfast served
Lobby
Hot springs

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
The current price is SAR 235
SAR 259 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Run of the House, 3Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 3Pax

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 13 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Run of the House, 2Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 2Pax

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 13 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House, 1Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 1Pax

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Fourth, Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Fourth B, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Run of the House, 4Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 4Pax

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 13 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Fourth B, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Fourth, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Family 6 bed, Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
6 bedrooms
Toilet with electronic bidet
  • 62 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Family 6 bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 62 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth A, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Fourth A, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Triple Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Baby Room for 4 People, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Baby Room for 4 People, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 42.0 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Moderate Twin Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Single (Non-smoking)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Fourth A

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Triple Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth B

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family 6 Bed

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 Bed

  • Sleeps 6
  • 6 Twin Beds

View all photos for Moderate Single (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Moderate Single (Non-smoking)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Fourth

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Fourth B (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B (Non-smoking)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family 6 Bed (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 Bed (Non-smoking)

  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Fourth (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth (Non-smoking)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior TwinB 3 bed (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Superior TwinB 3 bed (Non-smoking)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Non-Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth A (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A (Non-smoking)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Moderate Twin (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Triple (Non-smoking)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Moderate Single - Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Single - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Baby Room (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Baby Room (Non-smoking)

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Deluxe Twin (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior TwinB 3 Bed (Smoking)

Down comforters, in-room safe, desk, blackout drapes

Superior TwinB 3 Bed (Smoking)

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Twin Beds

About the neighborhood

Map
5-17 Chuo, Beppu, Oita-ken, 874-0936

What's nearby

  • Takegawara Onsen - 9 min walk - 0.8 km
  • Beppu Park - 12 min walk - 1.1 km
  • Beppu Tower - 14 min walk - 1.2 km
  • Hells of Beppu - 6 min drive - 6.2 km
  • Kijima Kogen Park - 13 min drive - 12.7 km

Getting around

  • Beppu Station - 5 min walk
  • Kamegawa Station - 6 min drive
  • Oita Airport (OIT) - 34 min drive

Restaurants

  • ‪別府ボールドキッチン - ‬2 min walk
  • ‪こいのぼり北浜通り店 - ‬5 min walk
  • ‪喫茶ムムム - ‬4 min walk
  • ‪蕎麦にはち - ‬6 min walk
  • ‪はすみ - ‬4 min walk

About this property

Kamenoi Hotel Beppu

Family-friendly hotel near Takegawara Onsen
Located close to Umitamago, Kamenoi Hotel Beppu provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a playground. For some rest and relaxation, visit the 2 indoor hot springs or the sauna. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and multilingual staff
  • A ballroom, luggage storage, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 322 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2200 for adults and JPY 990 for children
  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • BEPPU Bold Kitchen
  • Aburaya-kumahachitei
  • OrsoOtto

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot springs
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (5705 square feet)
  • Meeting rooms

Spa

  • 2 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 108
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Safe
  • Slippers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property's multi-story parking lot does not have an elevator. Guests who may encounter issues with stairs may be dropped off at the property's entrance before parking.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 990 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 4:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beppu Kamenoi Hotel
Kamenoi Hotel Beppu
Kamenoi Hotel Oita
Kamenoi Hotel Oita Beppu
Kamenoi Oita
Kamenoi Oita Beppu
Kamenoi Hotel
Beppu Kamenoi
Kamenoi
Beppu Kamenoi Onsen Hotel
Beppu Kamenoi Hotel
Kamenoi Hotel Beppu Hotel
Kamenoi Hotel Beppu Beppu
Kamenoi Hotel Beppu Hotel Beppu

Frequently asked questions

Is Kamenoi Hotel Beppu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kamenoi Hotel Beppu?

Self parking is free at this property.

What time is check-in at Kamenoi Hotel Beppu?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Kamenoi Hotel Beppu?

Check-out is at 11 AM.

Where is Kamenoi Hotel Beppu located?

This family-friendly Beppu hotel is located near a boardwalk/promenade, within 3 mi (5 km) of Takegawara Onsen and Umitamago. Hells of Beppu and JR Oita City are also within 9 mi (15 km). Beppu Station is 5 minutes by foot.

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Kamenoi Hotel Beppu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 394 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights but found that there were a lot of tour groups/ busses there so it got a little crowded on the 3rd floor onsen floor and elevators took some time. Older facility but staff are great and attentive. Parking next door is very convenient as well
Stayed 2 nights in Mar 2025

10/10 Excellent

Pui Chi Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with hot spring on the 3rd floor. The location is convenient. You can easily walk to Beppu station, or You Me Mall. There is a Lawson across the street and there are also few supermarket nearby.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 1 night in Dec 2024

10/10 Excellent

Pyojin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring on the third floor is really nice!! :) My son and I had a wonderful time at the hot springs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a holiday. Overall place was abit old but it is still clean and u think they are undergoing upgrading work. Quiet place to stay with a convenience store nearby. Would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel little old but confortable bed. Conveniant , walkable from the station Staffs speak english. Nice lunch buffet.
Stayed 1 night in Sep 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Rintaro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Sreewan

Liked: Staff & service, amenities
Hotel is little old, but very conveniant, walkable from the station. Have good lunch buffet but not many choice for the diner at the lobby restaurant. Staffs are nice and speak english.
Stayed 1 night in Sep 2024

2/10 Terrible

Ian Ramson

Disliked: Cleanliness, property conditions & facilities
Rooms are dirty
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property decor was a little 70s retro, which was fun for us. That said, the property was clean. We got the half board package which included buffet dinner and lunch. Both had a wide selection of food and were good. Our room had great views of both mountain and sea. In the morning, we saw steam from the onsen in the mountain. Staff were friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

haruyuki

Liked: Cleanliness, staff & service, property conditions & facilities
　とても良い
Stayed 1 night in Sep 2024

10/10 Excellent

WAI BUN GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Location is good, easy to access, a convenience stall is just opposite to the hotel. It's a matter of luck to look for a slot in its multi-storey carpark. The room is comfortable and reasonably big enough, The elevators are snail-liked slow. It's better to look for restaurants somewhere else than to have buffet dinner in their restaurant. Would be much more customer-need-oriented if the hot spring service could be provide until 1:00am. It's too early to close at 12:00midnight. Frontdesk staffs are nice.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Disliked: Cleanliness, property conditions & facilities
The Kamenoi Hotel in Beppu is convenient, and inexpensive, but it has a few big problems. One of the elevators did not work, and this caused constant congestion and long waits for the remaining two elevators. In fact, along with a lot of the guests, I began using a service elevator, which worked much better. (Too bad for the guests who did not know about it.) And I must say, this hotel is quite filthy and odiferous. Though the staff were nice, and the breakfast buffet fairly good, this is not a hotel I can recommend at this time.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sirin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is quite old. I stay in big rooms with 6 beds. Air condition in the room is worse, very warm. Air ventilation is not good. When I complained of too warm temperature, staff showed me another room and said that my room was warm because people stay in the room. It’s unacceptable reason. Finally reception staff changed the room, it’s better than the first room but it’s still not good air flow. We have to use 2 fans to circulate.
Stayed 1 night in Oct 2024

10/10 Excellent

mami

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

hiroko

Stayed 1 night in Mar 2025

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感のある部屋で飲食店へも徒歩圏内で、温泉もあって値段も安いのでよく利用してます。
Stayed 1 night in Mar 2025

4/10 Poor

????

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

chinatsu

Liked: Amenities
良かったです
Stayed 1 night in Mar 2025

10/10 Excellent

toshiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また利用します。
Stayed 1 night in Mar 2025

6/10 Okay

??

Disliked: Property conditions & facilities
部屋や日時ユニットバストイレは清潔、大浴場や売店などは良かった。朝食バイキングもかなり品数や内容良かったが、とにかくエレベーターが3機しかなくなかなか来ない。とても不便に感じた。
Stayed 1 night in Mar 2025

8/10 Good

Kyoko

Stayed 1 night in Mar 2025

8/10 Good

Toshihiko

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

KURIHARA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ビュッフェは種類豊富で大分名産などとても美味しかった。 お部屋の広さも清潔感も文句なし。 ただ、エレベーターが全く来ない。来ても低層だと人がいっぱいでほとんど乗れず10分以上待っても乗れないことも。結構ストレスでした。 連休だから仕方ないとは言え、ちょっとヒドイなぁと。階段を使いたかったです。
Stayed 2 nights in Feb 2025