Hotels with a Pool in Kocaeli from SAR 218

"When checking in we faced an issue with the receptionist for an error in the number of occupants which was of no fault from us. After a while the manager cane and sorted everything out and apologized for the mistake. The receptionist was rude and was not happy even after the manager sorted the issue. She made the process very hard for us to checkin and said that if we don’t like it we can leave. She was rude and unhelpful. "

"Far n quiet. AC didn’t work so we had to sleep in 35 C room"

"Excellent location. Had a superb view. And best if all was reasonably priced."

"I stayed in this hotel for four nights. The staff are rude, no daily housekeeping, we went for the breakfast buffet and waited for 25 minutes without any service or even drink so we had to go and eat somewhere. If you want to use the kitchen one must bring all of his own kitchenware!!"

"The staff was really friendly, but it would have been better if they spoke proper English. The area around the hotel was really terrible and there was an early construction sites just next to the hotel. The smoke sensor in the room was covered with plastic tape so people can smoke!! which was really not safe"

"Overall it is ok except service...weak breakfast and service. Location very close to valley where many restaurants and events are. "

"Unfortunately The toilets and showers were not good because they smelled not so good. Even I test 2 room!!!"

"The place were so good and friendly. All the front desk employees were very polite and helpful."