Business Hotels in Kocaeli from SAR 283

"Adil manager was great "

"When checking in we faced an issue with the receptionist for an error in the number of occupants which was of no fault from us. After a while the manager cane and sorted everything out and apologized for the mistake. The receptionist was rude and was not happy even after the manager sorted the issue. She made the process very hard for us to checkin and said that if we don’t like it we can leave. She was rude and unhelpful. "

"The people are dishonest. I booked with them because the reservation said they offered free 24 hour shuttle service. The day prior to my check-in I called to arrange the airport pick up, to my surprise and demise the clerk said I had to pay €95 for the pickup alone and refused to honor their false advertisement. I had to book a hotel elsewhere, because this hotel is very far from the airport. I don’t recommend dishonesty. Also, to date they have refused to refund me my money. "

"Excellent location. Had a superb view. And best if all was reasonably priced."

"The heating in our room was insufficient.....we froze our A%% off and the floors were colder than ice. The reception clerk admitted that the heaters were not sufficient for the room and confirmed nothing could be done about it. Also, the room advertised Free WiFi but no WiFi was available and the Reception confirmed that NO Wifi exists in the bungalow rooms. Needless to say my wife and I were greatly disappointed by the room and comfort of our stay."

"Clean, comfortable, decent breakfast"

"I love it, wonderful place, very good location i can say anything more then great job guys Thank you for making my vist to turkey wonderful "

"The staff was really friendly, but it would have been better if they spoke proper English. The area around the hotel was really terrible and there was an early construction sites just next to the hotel. The smoke sensor in the room was covered with plastic tape so people can smoke!! which was really not safe"