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"I lost my iPhone in taxi，one of staff spend time and trying to help me。I really appreciated his service and support 。God bless his heart。"

"We stayed at this hotel for one night. The location is perfect for exploring Zhangjiajie national scenic park. It’s a 5 minute walk to restaurants, 10 min drive to the park entrance, and the staff were so lovely. They provided a map of the park and explained all that there is to do in that area. They also picked me up from the train station promptly and to/from the main entrance to the park the following day. The breakfast was also amazing! "

"Amazing stay with amazing staffs whom had rendered alot of help for a first timer that landed in the middle of the night, thanks JW Marriott Hotel Changsha for your effort and support during my stay 🤗"

"The services I got from this hotel has to be the best in all of the hotels I have stayed ever. From the questions I had even before arriving in Zhangjiajie, they were responded to in a timely manner and I felt the genuine urge to help. Even when I arrived, I felt the enthusiasm to help me plan my trip. I was even upgraded to a room with a view. Breakfast was also very good and huge portions. It is also just a 20 minute walk away from one of the Zhangjiajie park entrances which was really convenient. I would just say that it was hard to find the hotel (if you are using western apps)."

"Excellent hosts, clean and comfortable rooms, fresh and delicious food. Very highly recommended. We were treated exceptional well during our stay."

"Super helpful hosts with very good English. Shared excellent recommendations for visiting zhangjiajie, Tianmenshan, and local food options. Even helped me get a car when my didi wouldn’t work! Cute night market outside and not far from train station and cable cars. Note the google maps location is wrong, it’s on the other side of the river, more north. Airport pickup was super helpful. Highly recommend. "

"A quiet oasis near the airport. Excellent restaurant. Attentive staff service. Pure joy at this hotel. "

"Excellent location. Friendly staff"

"We had a wonderful time at No. 5 from beginning to end. Our room was spacious, very comfortable and modern whilst being right in nature. We were very well looked after by the staff especially Frankie who went above and beyond every day even helping us organise trips and buy tickets and driving us to the entrance of the national park. He was even on hand over Alipay chat to answer questions we had whilst on day trips. Frankie’s dog was also very sweet and warmly greeted us whenever she saw us :) Yama served us wonderful tea and was fascinating to speak to. Overall we really enjoyed our stay and would highly recommend this place. The surrounding area is amazing and we so enjoyed the national park, ancient town and “Grand Canyon”. "