You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour gym at Grand Hyatt Changsha. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
An indoor pool
Free self parking
Buffet breakfast (surcharge), tour/ticket assistance, and a porter/bellhop
ATM/banking services, a banquet hall, and luggage storage
Room features
All 354 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More amenities include:
Children's slippers and free infant beds
Bathrooms with designer toiletries and separate tubs/showers
48-inch LCD TVs with satellite channels
Wardrobes/closets, separate sitting areas, and coffee/tea makers
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 117 per person
3 restaurants and 1 coffee shop/cafe
24-hour room service
Restaurants on site
Su Yuan
Grand Café
Xiangjiang 36
Things to do
24-hour fitness center
Indoor pool
Sauna
Family friendly
Free cribs/infant beds
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Elevator
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference space (37071 square feet)
Meeting rooms - 9
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Bathroom
Designer toiletries
Private bathroom
Separate bathtub and shower
Towels
Entertainment
48-inch LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Free minibar (some items)
Local meal delivery service
More
Children's slippers
Desk
Desk chair
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 117 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha
Frequently asked questions
Does Grand Hyatt Changsha have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Changsha pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Changsha?
Self parking is free at this property.
What time is check-in at Grand Hyatt Changsha?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Grand Hyatt Changsha?
Check-out is at noon.
Where is Grand Hyatt Changsha located?
Located in Tian Xin, this luxury hotel is within 1 mi (2 km) of Huangxing Walking Street, YuefangiD Mall, and Jia Yi Former residence. Helong Stadium and Changsha Bamboo Slips Museum are also within 1 mi (2 km).
Grand Hyatt Changsha Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.
酒店各方面都很高水準,員工服務態度也甚好,唯一缺點是當我 check out 時,前台正幫我辦退房手續期間,有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情,問的事不是短短一兩句話,也不是急事,卻長篇大論的繼續向該職員發問,完全忽視我的存在。在此情況下,我覺得您們職員應該請他排隊及稍等,或請示我可否先幫那位中年男士,而不是毫無表示,讓他聊個夠後才繼續幫我辦退房,助長這種沒規沒矩的風氣很不好,不應是君悅這種大酒店的服務風範。