Hotel with a Concierge in Hoa Binh Province from SAR 132

"Everything was nice"

"Staff's very friendly and helpful"

"Everything was as advertised and even exceeded the expectations. I even got upgraded to a better room for free. Room was big, clean and very nicely decorated, and very cozy, as all the hotel was. The service was great, starting from the reception (Anna did the check-in and welcomed me) and the service in the restaurant."

"Our family has been traveling for over 4 months and this has been one of our favorite stays so far! Our room was so comfortable, inviting, and beautiful. The staff was THE NICEST staff we've ever had. SO helpful, caring and kind. We were truly sad to check out and want to come back to Hanoi JUST to stay at the Aira. Location is great- close to Train Street and walkable to all other Old Quarter things."

"It was fantastic. The staff bent over backwards to make sure everything was to our liking. The rooftop bar was a highlight! Definitely spend an evening up there for drinks or appetizers. "

"Great hotel, excellent location - all of old town within walking distance. Hotel is very clean and the staff are excellent. We didn't have dinner but the breakfast buffet had a good selection and was tasty. Nothing negative to say about it, definitely recommend! "

"The service and overall attitude of the staff is amazing, can’t say enough. Breakfast was good, lobby bar was good, gym was well equipped, room cleaning was top notch. Location is very good, easy to walk everywhere."

"The staff was very attentive. Went out of their way to make my stay pleasant. I arrived at 6am. They assisted me to get my laundry booked, offered me a complimentary breakfast and I was able to go and do my day's excursion quite comfortably."

"The location is great and the staff here work extremely hard to ensure any needs you may have are more then met. "