Hotel with a Concierge in Fujairah from SAR 235

"Amazing "

"I arrived at the hotel by noon after a long journey and had to wait almost 20 minutes for check-in. There was only one staff at the reception and she had to manage check-in check-out, and phone calls. The room carpets were looks like older for a hotel like this. The toilet was not so clean that I never expected from a hotel like this in UAE. The shower curtains were old with lots of mixed colors including some fungus growth. The windows were not cleaned from the outside with lots of dust on it....

"Apartment OK but area it is in is awfull. There was building work noise 24 hours and therefore little sleep. No notification of this on booking or wouldn't have gone. Food served in Sports Bar took an hour to arrive and was cold. Had to be sent back and even then was not the best."

"Initially for the checkin they took around 40 minutes which was very disturbing for me as I had family with me with an infant. In the room they had only one chair for two persons and no slipper to use for washroom. overall bad experience. what I look is only the outside view from the window"

"Very bad and old hotel سيء جداً"

"Really family friendly, lots of activities and warm staff. Reem from front desk was lovely and helpful. "

"A great value hotel. Connected to a mall. Very good gym. "

"It is a basic and reasonably priced hotel compared to nearby resort options. It is stated as 3.5 stars but I would have guessed 2.5. Check-in process was slow as they could not find the reservation. Receptionists are not rude but lacked any sense of customer service. Room is large with furnitures that feels a bit old and worn. Bed was large and had nice and fresh bedlinen. If your room is towards the street you will need earplugs. My suggestion for improvement includes looking the customer in...