Hotel with a Concierge in Diana from SAR 176

"The property and staff were friendly and helpful. The gentleman at reception was wonderful. It was awkward as soon as I checked in as the owner requested I cancel the booking and pay directly to the property due to Hotels.com/Expedia failure to pay for multiple guests over the previous month's. The option was unavailable as Hotel.com policy for cancellation was fully nonrefundable. This means I'd have to pay twice if I cancelled. The stay further detoriated upon check out as I was falsely accused of not paying for the total mini bar use. I had paid for everything drink I had from the mini bar. Yet due to a clerical error an additional 2 cans of beer were apparently not paid for after the mini bar had been restocked. As I had filled the fridge with my own ciders and purchased goods, No cans of beer were placed in the fridge only 4 bottles. I was subsequently treated as thief and spoke to in a degrading manner by the owner who threatened and also appeared to have called the police to have me jailed in his country. I will never use Hotel.com or Expedia again. Google review of 1 Star coming for the organisation! Deal with it!"

"incredibly polite service"

"Staff was very friendly and accommodating. Rooms were great. Sadly the weather was gloomy and raining. "

"Manga Soa Lodge is an absolute paradise on earth! From the moment we arrived, we were captivated by the beauty and eco-friendliness of this magical place. 🌿✨ The lodge is not only breathtakingly romantic but also managed to perfection by Oceana and Roman, who are such gracious and attentive hosts. The staff, including Jerome and Ella, were warm, welcoming, and always ready to help, while our airport shuttle driver made sure our journey to the lodge was seamless. Oceana and Roman went above and beyond in coordinating excellent tours for us—just be sure to bring Euros in cash for these adventures! The food at the resort was a culinary masterpiece, thanks to the incredible chef. Every meal was a delight and added to the unforgettable experience. If you’re seeking adventure, relaxation, and an eco-friendly getaway, Manga Soa Lodge is your destination. Truly an unforgettable stay in paradise!"

"I must admit that I was a little concerned that staying at a resort so isolated we might be “ prisoner “ to over priced food and drinks. My fears could not be further from the truth. The food and drink here is very reasonably priced, and very good. The chef comes to you, yes he comes and finds you, then you order your meal, and arrange the time you would like to eat and you sit down, the meal arrives. Everything here is done with the guest in mind. The day trips offered cover everything you would want to see, the resort has its own boat, so it’s easy to arrange whatever you would like to do. Phillip is always available to answer your questions. He’s been doing this a long time, there are loads of staff on the property. If you would like to spoil yourself in an unspoiled paradise book book book"

"Lovely stay, beautiful hotel and location. Super attentive staff and very helpful. Delicious food and lots of it, great evening performances and overall a fabulous and highly recommend resort. "

"Nice hotel"

"The property is nice looking. But it’s more about the looks than the value with this resort. The decor leads you to believe you are in a 5 star hotel, but the air con in the room is tiny, the room was never cold. The all inclusive buffet has lots of options however the taste is lacking. This hotel services primarily an Italian population however all Italian dishes were average at best. Staff moves super slow. I spent my birthday at the resort and booked a private beach side dinner. The pasta I got was super hard to chew (it was not al dente, I have eaten myway through Italy), I ordered a chocolate cake and Malagasy birthday song. I got a vanilla cake with English singing. I was disappointed. The beach is super nice, they have security guarding the salespeople off. "

"For anyone traveling to Diego this hotel is ideal due to its location and the quality of the property and its staff. "