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"safe clean friendly staff "

"Friendly staff, great location "

"Ok"

"Good place for a nights stay. Friendly staff"

"very good customer service great food clean room and Amenities"

"Great location and lovely accommodation. "

"Second time there , faultless, children loved it as well"

"Staff was very helpful but the hotel needs an upgrade. "

"Great location. The rooms were spotless and the staff were excellent. "

"Great"

"Every thing was great , Staff , food very good , Great Service all round ."

"From when we arrived to when we left, the staff were extremely helpful and friendly. During our stay, there were half term activities for the kids and extra swimming times. We enjoyed the Italian restaurant one evening, but was disappointed the other restaurant was closed. High tea and breakfast in the orchid room was great. Our room was spacious and very comfortable! Will definitely be visiting again. "

"Room was perfect, really spacious and clean. We didn’t have dinner there so can’t review the restaurant for that, but our breakfast was great. Spa was lovely. Really beautiful grounds and hotel, staff very polite and attentive. We can’t fault it. Thank you we would love to return. "

"Breakfast was delicious and very pleasant and held people there to help too. "

"The hotel was easy to find and parking was good. Check-in was smooth and our room was clean and very comfortable. Breakfast offered a variety. Staff were very friendly. Unfortunately we didn’t have time to use the spa."

"Excellent stay at The Swan - a beautiful hotel in a stunning location right on the edge of the River Thames. The Boathouse pub was a super addition to the hotel, and dinner at Coppa Club was superb. Incredibly welcoming to our dog too. We will be back!"

"Perfect location for Lapland uk. My daughter really enjoyed finding the code to unlock the safe. All staff was very helpful and made the visit extra special. "

"Great"

"Excellent customer service"

"Room was clean and spacious. My room was in the annex part of the hotel. Breakfast was lovely and good options available. Staff were polite and helpful"