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"Our room was beautiful and a good size. The staff was helpful and accommodating. The location is in the center of town, steps from Windsor Castle."

"Didn't have breakfast, asked for a bottle opener was like I was asking for a free room, disappointed with the customer service "

"Staff was very helpful and accommodating. Location was very good. "

"Check in was super easy and the staff greeting was excellent"

"The staff were really helpful and friendly. Great location for terminal 5. "

"very clean and plenty of amenities "

"Always beautiful but especially when bedecked in Christmas decorations. Stunning stay and special thanks to Matt at breakfast for my wife’s vegetarian sausages … amazing. Hope to return very soon "

"Food was excellent. Bed was comfortable and it was quiet. Catered well for kids. Lovely stay after visiting Lapland "

"Beautiful historic hotel "

"Spotless rooms Friendly staff"

"Large rooms. Very stylish. "

"This hotel is on a great location, many shops and places to eat closeby and opposite the castle, our room looked into the castle. Decor is a bit dated now, room was spacious. "

"Staff at the hotel were excellent. Our stay was only one night however this hotel is a fascinating building our breakfast was excellent. I will definitely stay here again . "

"I did not have breakfast, but my dinner at the hotel was really delicious and the front of house staff, the restaurant staff and the cleaners are really friendly and nice. My room was really comfortable . There is nothing i could fault this hotel for. I will be back."