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"Loved the hotel facilities, views, restaurant and room size. Requested shower chair and microwave were in the room before we checked in:-) We were also greeted with a bottle of wine and discount voucher for restaurant. Girlfriend's birthday felt acknowledged and special. The whole experience felt like a treat. Despite cold weather, the pools, hot tubs, and restaurant outdoor seating were all warmed nicely. Easy drive to all of Santa Cruz and Capitola beaches. Will be 1st choice for future Santa Cruz stays. Thanks to all the wonderful staff we met and behind the scenes- Cheers, Matthew"

"The rooms were very comfortable and clean. Everything was just renovated and it's looks great. There is construction across the street from the other hotel being built but it didn't impact us in any way. We spent most of our time at the boardwalk and this was the closest hotel. "

"In town for wedding. Great accommodations and top notch customer service! Front Desk employee Vilai went above and beyond offering to jumpstart my car, fix my key fob and see me off safely, rather than have me wait for AAA. A mark of a true gentleman. SHASHI HOTEL is lucky to have such a customer focused employee in Vilai. I will be sure to tell my family, friends and colleagues of my exceptional experience! See you soon, Tiffany Blake, Blake Consulting"

"Thank you for a lovely stay. The breakfast was awesome and the afternoon options were wonderful! I will choose your location for my next visit."

"This hotel is so beautiful and the customer service was excellent. The restaurant food was excellent! Our family really enjoyed ourselves. The rooms were so nice and clean, I just wish my view was not a parking lot. Other than that, this was a wonderful experience and I would recommend everyone I know to stay here."

"The lobby personnel was very friendly "

"It was great👍"

"Room was clean and nicely decorated. "

"great"