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"All was fine"

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"Great value for stay. "

"This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just...

"Booked this place for 3 nights. Check-in process was a bit tedious and lengthy (not sure why as they get a lot of foreigners on business trips). While checking-in, we were pleasantly surprised and escorted by a Concierge Manager (Rajesh M.) to an event that they were having at the time to celebrate the beginning of the festive Christmas season. We were made part of the celebrations and even met the General Manager of the hotel (Suman, I believe) who made us feel very welcome at the hotel. Rajesh...

"Very bad, Expedia booking done on your website doesn't reflect in the hotel ledger. Had to hop in 2 locations, where there was no electricity. Walked out. "

"the hotel denied my check-in because they didn't get the confirmation email from hotels.com"