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"Very friendly staff, made the stay even better !"

"Staff were great. Perhaps message guests 3 days in advance to connect with them? After we connected, all was great!"

"You feel like Royalty staying in this stunning hotel! Grand Hotel Wager was a dream stay. The staff are wonderful, the lobby and bar are stunning and my room was fabulous! Truly the best bed and pillows of all my stays in Italy. There is a very large selection of breakfast items on the Buffett including a very good selection of gluten free items. The bar is lovely. I sat and enjoyed a pot of tea and read for a long while and the bar tender assured me to stay and enjoy myself. The lobby is huge so decorated so incredibly beautiful as is all the hotel. This is charm you can only find in European countries and it is stunning. It is within easy walking distance of the Opera house abc so many other sites. The hop on hop off bus line main meeting spot is at the end of the street. There is tons of shopping and lovely restaurants near by. It’s about a 25 minute walk from the train station but I enjoyed the flat walk and all the sites along the way. I highly recommend a stay with them at Grand Hotel Wagner if you are in Palermo!"

"I would like to recommend it as the #1 best hotel in Sicily. It is unfortunate that the swimming pool is not open, but it has all the advantages of a hotel. All the staff were friendly and the food was so delicious. Although the hotel is old, it was very clean."

"The staff was wonderful. I had food poisoning the day before check out and they let me extend my stay due to the fact that I was very slow moving. The man at the front desk was very friendly and passionate about getting the most out of Palermo. Made lots of good recommendations."

"Concierge and front desk staff, as well as restaurant./bar staff were wonderful."

"I thought the airport shuttle was complimentary but it wasn’t but they were very accommodating when we had to leave at 3am and their price was half that of a taxi or Uber."

"Concierge was very friendly and helpful. I was quite jet lagged and the room was comfortable and very dark evening during the day so I was able to sleep well. The breakfast on the rooftop was gorgeous. Highly recommend "

"We had to find a hotel because our flight was redirected from Catania to Palermo. This was a perfect find near the airport. Clean rooms, great service, and had everything we needed "