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"This is a great hotel with some great views over the city to the mountains. Staff were very friendly and helpful. I would definitely stay here again"

"Siempre que estoy en Puebla me hospedo ahi, excelente ubicacion y atencion"

"Very good only one man on recepcion very rude and wanted to charge his extra for two hours Parking because we arrived early but everything else was good unfortunately there was another man on the Recepcion called Geraldo who was very good"

"Very convenient place, staff proffetional, valet parking very cordial and attentive, dinning very good. Thank"

"We were here twice in two weeks! Very good!"

"The only problem is the food . It’s is so bad and before the food was amazing . We stayed two weeks and tried to eat at the hotel instead of going out and that’s impossible the food is so bad . Hopefully they will get it like before . We stay three times a year at this hotel and the last three times . The food was bad The years before the food was amazing . "

"Nice rooms just tv need be upgrade to smar tv"

"Beautiful property in the middle of everything staff was very helpful and friendly "

"Habitaciones muy comodas, camas muy buenas, desayuno no incluido pero muy variado y sabroso."