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Collection O Hotel Del Portal, Puebla

3.5 star property
Colonial Puebla hotel in Puebla Historic Center with a 24-hour front desk

Choose dates to view prices

Photo gallery for Collection O Hotel Del Portal, Puebla

Standard With View | In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
Balcony
In-room safe, desk, soundproofing, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is SAR 100
SAR 135 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior With View

In-room safe, desk, soundproofing, iron/ironing board

Superior With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

In-room safe, desk, soundproofing, iron/ironing board

Superior

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

Standard Two Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Two Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Three beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Three beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard With View

In-room safe, desk, soundproofing, iron/ironing board

Standard With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Single Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple

In-room safe, desk, soundproofing, iron/ironing board

Standard Triple

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 12 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard

In-room safe, desk, soundproofing, iron/ironing board

Standard

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Beds With View

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Beds With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Single Beds With View

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Single Beds With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 1

View all photos for Triple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Triple Room Standard

  • Sleeps 3

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 4

View all photos for Triple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 1

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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 8 min walk
  • Centro Expositor - 7 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Café & Tocino - ‬1 min walk

About this property

Collection O Hotel Del Portal, Puebla

Hotel near Zócalo de Puebla
Puebla Cathedral is located near Collection O Hotel Del Portal, Puebla, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
  • Concierge services, 1 meeting room, and a porter/bellhop
  • Luggage storage, tour/ticket assistance, and a vending machine
Room features
All 90 rooms boast comforts such as laptop-compatible safes, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 656 ft (MXN 120 per night)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment room(s)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla

Frequently asked questions

Is Collection O Hotel Del Portal, Puebla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Collection O Hotel Del Portal, Puebla?

As of 21 Safar 2025, prices found for a 1-night stay for 2 adults at Collection O Hotel Del Portal, Puebla on 26 Safar 2025 start from $36.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Collection O Hotel Del Portal, Puebla?

Check-in begins at 3:00 PM.

What time is check-out at Collection O Hotel Del Portal, Puebla?

Check-out is at noon.

Where is Collection O Hotel Del Portal, Puebla located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Iglesia de la Compañía and Santa Monica Convent and Museum of Religious Art are just steps away. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

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Collection O Hotel Del Portal, Puebla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 778 reviews
Rating 8 - Good. 252 out of 778 reviews
Rating 6 - Okay. 117 out of 778 reviews
Rating 4 - Poor. 59 out of 778 reviews
Rating 2 - Terrible. 51 out of 778 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Norma

Great location.. the hotel is a historic building so it needs some upgrades but overall we had a pleasant stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed her a couple of times and staff is always very pleasant and helpful. Property is conveniently in the center of Puebla with a walkable park. I love staying here with my family.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Ángel

Liked: Cleanliness, amenities
Every thing its very good
Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place is amazingthanks to all the staff very friendly 💕
Stayed 3 nights in Oct 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the places I wanted to visit in the Historic Centre
Stayed 1 night in Nov 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Jan 2025

6/10 Okay

emilio

Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the area is really good
Stayed 2 nights in Oct 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location/Price
Stayed 1 night in Dec 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

Rovin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests should have a slipper for moving around in the room, tiles are very cold. Otherwise it is a pleasant stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial place
Stayed 4 nights in Sep 2024

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 2 nights in Dec 2024

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately there was notable differences between the advertising done by Expedia and the equipment available in the room. The staff made sure after offering an other room that we have a mini frigo and a safe.
Stayed 4 nights in Jan 2025

10/10 Excellent

GUZMÁN HERNÁNDEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
:)
Stayed 1 night in Dec 2024

10/10 Excellent

Olga Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in a few hours ealy...so 5 stars
Stayed 2 nights in Dec 2024

8/10 Good

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful hotel with excellent staff service, but I didn’t like the smell of the sink in the bathroom.
Stayed 2 nights in Oct 2024

8/10 Good

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything
Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should be two stars. The rooms are not good.
Stayed 3 nights in Jun 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Sep 2024

2/10 Terrible

Jose Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't guet what we pay special the breakfast and the the people in the desk very very rud we want aur mone ba
Stayed 4 nights in Jul 2024

4/10 Poor

Juan

Disliked: Amenities
Nothing
Stayed 4 nights in Aug 2024

4/10 Poor

Kazuhiko

Disliked: Staff & service
Asked to pay parking fee. Could not open the room 3 times.
Stayed 1 night in Sep 2024