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"The staff are really friendly and helpful and made us feel very welcome. The room was spotlessly clean and very comfortable. Breakfast was excellent with an amazing selection of food. Hotel is in a very convenient location and we do enjoy our stays there."

"It was out second time staying here as we went to watch a show at the Corn Exchange and it was perfect. "

"Beautifully presented hotel with great facilities, very clean and staff were really friendly and helpful. Excellent location only a short stroll into the city centre. "

"Very friendly staff"

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Great!"

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "

"Our second stay here recently and, honestly, it's a superb hotel. The staff are well-trained and uniformly excellent, the rooms are beautiful, recently refurbed, with wonderful beds and gorgeous bathrooms. We can't fault it and look forward to our next visit."

"Nice"