8/10 Good
Martyn
Traveled with partner
12 January 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late on Friday night but was welcomed warmly and booked in quickly. Room was lovely very modern and clean. Woke up at three o'clock at night as the room temp was so warm 26 degrees! Although the controller said we had it set to 19, no matter what we did the controller did not talk to the air conditioning unit. Ended up opening the window with sub zero temperature outside and leaving it open. Woke at 9 as the room was full of cigarette smoke from someone blowing smoke out of their room. Reported the heating issue in the morning and was told maintenance would take a look. Still the same problem the next evening so removed the key card, severing power to the room which helped. Not asked when checking out how my stay was.
Transport was easy from Cambridge North and there is a really nice riverside walk into the the city centre from the hotel which took about 50 minutes.
I think the hotel is set up more for corporate clients as the bar prices and food were expensive. There is a co-op opposite which is useful and a small cafe in Cambridge North does breakfast for £5.
The swimming pool was rated highly by my wife.
We would book again now we know a bit more of the area and hotel.
Martyn
Stayed 2 nights in Jan 2025