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"Gorgeous resort, friendly and helpful staff. Very attentive at restaurants"

"Really lovely stay at Haian. They bent over backwards to make my stay absolutely perfect. Excellent costumer service at all times. The room suite was large and spacious with the best sea view ever. Sadly the weather was awful so couldn’t utilise the beach much but the hotel made me feel very welcome. "

"Hotel is clean, staff is always friendly and helpful "

"Our stay at the hotel was truly memorable, especially as we celebrated New Year’s Eve and my father-in-law’s birthday. The highlight was the stunning views of the river, city skyline, and iconic Dragon Bridge, which we enjoyed from our family room on a high floor. The room was spacious, featuring a separate bedroom, living area, and kitchenette—perfect for our family. The hotel’s indoor and outdoor pools were a great touch, offering year-round usability and keeping the kids entertained, though we would have used them more if the weather had been warmer. We also loved the New Year’s Eve dinner buffet and countdown event hosted by the hotel, complete with entertainment that made the evening unforgettable. Breakfast was a treat, with a wide variety of options available across multiple restaurants. The panoramic view rooms on the lower floors also impressed us with their views, separate living areas, and balconies. Customer service stood out throughout our stay—from the initial booking process to our departure, everything was seamless. This hotel gave us an unforgettable holiday experience, and we can’t wait to return! Hotel also right next door to a shopping centre with a supermarket and food court"

"Nice hotel, beautiful location. Highly recommended."

"Such a beautiful hotel! The service was great, the breakfast was good, the room was stunning. We really enjoyed staying here, and we would definitely stay here again! It doesn't look big from the front, but it's big! It was sort of rainy season so we didn't swim, but they have 3 pools so plenty of space to swim."

"Highly recommended and we will come back again."

"Great resort! Had a wonderful time!"

"The room was spacious, bed was comfortable and spa was good. Only negative was dinner in the ‘best steakhouse’ - food was not very hot and the NY bone in steak was more fat and gristle than meat. It was poorly cooked, more parboiled than grilled and was overdone for medium. We weren’t charged for it so that worked out but food was a dinner was a disappointment "